follow-up-emails

# Follow-Up Emails

This skill creates professional, well-structured follow-up emails that capture key discussion points, confirm action items, and maintain deal momentum after sales conversations.

## Objective

Transform sales call insights into clear, compelling follow-up emails that reinforce value, confirm next steps, and keep deals moving forward.

## Email Structure

### 1. Personalized Opening
Brief greeting that acknowledges the conversation.

**Good Examples:**
- "Thanks for making time to chat today."
- "Great connecting with you this afternoon."
- "Appreciated the candid conversation earlier."

**Avoid:**
- Generic "Hope this email finds you well"
- Overly effusive thanks
- Restating obvious facts ("As we discussed...")

### 2. Next Steps Section
The most important part-clear action items.

**Format:**
```
## Next Steps

**Your action items:**
- [Action 1] - by [date]
- [Action 2] - by [date]

**My action items:**
- [Action 1] - by [date]
- [Action 2] - by [date]
```

**Guidelines:**
- Lead with their action items (creates accountability)
- Be specific about what and when
- Keep it to 2-4 items total
- Make deadlines clear but reasonable

### 3. Discussion Summary
Organized recap of what was covered.

**Sections to Include:**

**Challenges Discussed:**
- Key pain points they mentioned
- Impact of those challenges
- Urgency or timeline drivers

**Goals Identified:**
- Desired outcomes they expressed
- Success criteria mentioned
- Priority areas

**Solutions Discussed:**
- How your solution addresses their needs
- Features or capabilities most relevant
- Differentiation from alternatives

### 4. Professional Closing
Brief sign-off with clear call to action.

**Good Closings:**
- "Looking forward to our follow-up on [date]."
- "Let me know if anything changes or if you have questions."
- "Happy to chat before then if anything comes up."

## Customization Options

### Tone Settings

**Formal:**
- Full sentences, proper grammar
- Professional language
- Struc