executive-ebr-kit

# Executive EBR Kit Skill

## When to Use
- Preparing quarterly/biannual executive business reviews (EBRs/QBRs).
- Aligning customer exec sponsors with value realization, roadmap, and investment asks.
- Creating consistent storytelling across CS leaders and account teams.

## Framework
1. **Narrative Structure** – headline, impact summary, challenges, commitments, next plays.
2. **Metric Spine** – adoption, value, ROI, roadmap alignment, joint KPIs.
3. **Risk & Opportunity** – top 3 blockers + mitigations; top 3 growth bets + investment needs.
4. **Executive Actions** – decisions, approvals, introductions, or resources requested.
5. **Follow-Up Tracker** – owner, due date, status, and impact measurement.

## Templates
- 6-slide EBR deck outline with talking points per slide.
- Memo template for async EBRs.
- Action/decision log sheet shared with customer + internal teams.

## Tips
- Lead with outcomes delivered before asking for investment or case studies.
- Include joint success metrics the customer already tracks for easier alignment.
- Pair with `run-escalation-playbook` for exec-ready updates on remediation progress.

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