Structured approach for investigating funnel issues across e-commerce
View on GitHubgtmagents/gtm-agents
e-commerce
January 22, 2026
Select agents to install to:
npx add-skill https://github.com/gtmagents/gtm-agents/blob/main/plugins/e-commerce/skills/conversion-diagnostic-kit/SKILL.md -a claude-code --skill conversion-diagnostic-kitInstallation paths:
.claude/skills/conversion-diagnostic-kit/# Conversion Diagnostic Kit Skill ## When to Use - Sudden drops in conversion, AOV, or checkout completion. - Preparing experiment backlogs tied to funnel pain points. - Aligning engineering, UX, and marketing on remediation priorities. ## Framework 1. **Signal Stack** – analytics, heatmaps, session replay, VOC, performance metrics. 2. **Segmentation Grid** – device, channel, geography, campaign, customer type. 3. **Issue Taxonomy** – UX friction, merchandising mismatch, technical/performance, policy/payment. 4. **Prioritization Model** – score by impact, confidence, effort, and guardrail risk. 5. **Action Tracker** – link issues to owners, experiments, or engineering tickets. ## Templates - Conversion diagnostic workbook (data inputs, findings, recommended tests). - Standup agenda for cross-functional conversion war rooms. - Experiment brief template with hypothesis, KPIs, guardrails. ## Tips - Pair quant data with VOC clips for stakeholder alignment. - Keep diagnostics lightweight (48-hour turnaround) for high-velocity campaigns. - Use alongside `diagnose-conversion-drop` command for automated reporting. ---