capability-mapping

# Business Capability Mapping

Create hierarchical business capability models that bridge strategy and architecture. Based on BABOK v3 Business Capability Analysis (10.6).

## What is a Business Capability?

A **business capability** defines "what" a business does at its core, independent of:

- **How** it's done (processes)
- **Who** does it (organizational structure)
- **Where** it's done (locations)

Capabilities are stable over time, even as processes, technology, and org structure change.

## Capability Hierarchy

| Level | Scope | Example | Description |
|-------|-------|---------|-------------|
| **L1** | Domain | Customer Management | Strategic capability areas (typically 8-15) |
| **L2** | Sub-Domain | Customer Onboarding | Decomposition of L1 (3-7 per L1) |
| **L3** | Activity | Identity Verification | Detailed activities (3-10 per L2) |
| **L4+** | Optional | KYC Document Processing | Granular (map to SOA services) |

## Capability Types

| Type | Description | Investment Priority |
|------|-------------|---------------------|
| **Strategic** | Drive competitive advantage | High - differentiate |
| **Core** | Essential to value delivery | Medium - optimize |
| **Supporting** | Enable other capabilities | Low - commoditize/outsource |

## Workflow

### Phase 1: Discovery

Before creating a capability map, understand the business domain:

1. **Analyze existing documentation**
   - Review business processes, org charts, strategy docs
   - Identify actors, work objects, activities

2. **Conduct stakeholder interviews**
   - Invoke `stakeholder-analysis` skill to identify key stakeholders
   - Interview domain experts for capability insights

3. Use discovered patterns as L1 capability candidates

### Phase 2: Capability Identification

#### Step 1: Define L1 Capabilities

Start with industry frameworks, then customize:

```markdown
## L1 Capabilities (Example: Retail)

| # | Capability | Type | Description |
|---|------------|------|-------------|
| 1 | Produ