call-analysis

# Call Analysis

This skill analyzes sales call transcripts to extract strategic insights, capture action items, and assess opportunity health using the POWERFUL deal qualification framework.

## Objective

Transform raw call transcripts into structured, actionable summaries that capture key discussion points, identify next steps, and provide objective opportunity assessments.

## Analysis Structure

### 1. Next Steps
Clear action items extracted from the conversation.

**Format:**
- **Action**: What needs to happen
- **Owner**: Who is responsible (us or them)
- **Timeline**: When it needs to happen
- **Priority**: High/Medium/Low

**Example:**
```
1. [Us] Send proposal with pricing options - by Friday - High
2. [Them] Get budget approval from finance - by next week - High
3. [Us] Schedule demo with technical team - within 2 weeks - Medium
```

### 2. POWERFUL Framework Analysis

Extract insights for each dimension:

#### Pain
- What challenges or frustrations did they mention?
- Include direct quotes when available
- Note the severity and impact

#### Opportunity Cost
- What happens if they don't solve this?
- Any timelines or deadlines mentioned?
- Financial or business impact of inaction?

#### Wants, Needs, Desires
- What outcomes are they looking for?
- What does success look like to them?
- Any specific requirements or criteria?

#### Executive Level Influence
- Who else is involved in the decision?
- What's the approval process?
- Any stakeholder dynamics revealed?

#### Resources/Budget
- Was budget discussed?
- What's their expected investment range?
- Any competing priorities for funds?

#### Fear of Failure
- What concerns or objections came up?
- Past negative experiences mentioned?
- Risk factors they're worried about?

#### Unequivocal Trust
- How did they hear about us?
- Were they transparent and open?
- Any trust-building moments?

#### Little Things
- Communication preferences mentioned?
- Scheduling constraints?
- Personal details or rapport build