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advocacy-roster-system

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Scoring and governance framework for managing reference customers and

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gtm-agents

gtmagents/gtm-agents

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voice-of-customer

customer

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gtmagents/gtm-agents
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plugins/voice-of-customer/skills/advocacy-roster-system/SKILL.md

Last Verified

January 22, 2026

Install Skill

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Scope:
npx add-skill https://github.com/gtmagents/gtm-agents/blob/main/plugins/voice-of-customer/skills/advocacy-roster-system/SKILL.md -a claude-code --skill advocacy-roster-system

Installation paths:

Claude
.claude/skills/advocacy-roster-system/
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Instructions

# Advocacy Roster System Skill

## When to Use
- Building or refreshing reference customer pools and advisory boards.
- Evaluating which customers are ready for public storytelling or beta participation.
- Monitoring engagement health and risk signals for active advocates.

## Framework
1. **Scoring Model** – satisfaction, product breadth, results achieved, relationship strength, legal clearance.
2. **Engagement Calendar** – cadence for check-ins, stories, events, and feedback loops.
3. **Risk Monitoring** – signals for overuse, upcoming renewals, competitive threats.
4. **Compliance Layer** – NDAs, consent tracking, brand guidelines, incentive policies.
5. **Reporting** – dashboards for advocate pipeline, coverage by persona/industry, and influence on revenue.

## Templates
- Roster spreadsheet/Notion DB with scoring, health, assignments.
- Advocate briefing doc with key facts, proof points, and guardrails.
- Quarterly council recap + next-step template.

## Tips
- Limit outreach frequency and segment advocates to avoid fatigue.
- Align with CS/AM owners before committing customers to references.
- Pair with `activate-advocacy-program` command for turnkey campaign launch.

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